Bexar County family faced with thousands of dollars worth of damage after pipe bursts in ceiling

Bexar County – A Bexar County family is facing a huge financial burden after a pipe burst in the ceiling last week due to the winter weather crisis.

This after switching it on and off and without water since last Sunday evening.

“We dripped water from our taps three to four days before freezing because we knew it was coming,” said Traci Uribe, the homeowner. “Come on Monday, there wasn’t a drop and we were afraid our pipes were frozen because nothing came out.”

Uribe said she later learned that water had been turned off in her neighborhood at the River Rock Ranch.

“When we found out on the NextDoor app that our neighbors’ water was also cut off, we went to the main line and the house and turned it off, just in case the water was mysteriously coming back and we didn’t want that Water bubbled in. “

She said they noticed that their neighbors’ water was coming back on Friday, which she breathed slowly.


“While we turned the water back on about 25% of the time on the main line, we knew better than to turn it on at full speed,” said Uribe. “We just turned it on a little and then we turned it on in the house and then my husband was upstairs and I was monitoring downstairs to make sure we didn’t see any leaks.”

Uribe said it was her young son who noticed something was wrong.

“‘Mom! There’s a snake in the bedroom!’ He was wearing his cowboy hat and a Spiderman suit and everything,” she laughed. “I thought, ‘What is he talking about? I don’t have time to play.’ Come and find They found out that the water on the floor looked like a snake. When we got here, the floor was covered with water. These were brand new wooden floors so we have to tear them up. “

Uribe said she then noticed water bubbling from various areas in the master bedroom.

“The first thing I noticed was it was plugged in,” said Uribe. “Then when I switched on the light on the wall, you could see it coming through the wall and hardly sooner it came through the ceiling, this wall over here and this area up here in the corner.”


She said at least 30 gallons rushed into the house, all caused by a broken 1-inch pipe.

“We’re glad we caught it when we did and it was quick because if we hadn’t turned off the water in seven minutes it could have been our entire first floor as this pipe goes from the tap to the outside.” to the ground floor reaches into the garage. “

The family is now facing $ 15,000 worth of damage.

Uribe said that while frustrating, she hopes she and her neighbors can get through this.

“I want people to be aware of the things around you. That little bang in the wall is probably not normal, and that’s exactly what our burst pipe sounded like. “

Uribe’s house is one of many in the neighborhood dealing with that very broken pipe in the same master bedroom.

Several homes in this Highland Home development are now facing thousands of dollars in damage.

We’ll follow this story further to see what the next step is for the affected residents of the development.


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