Interview With Dustin Wells of Pillar Plumbing

Tell us something about your company: What does your company offer and how long has it been around?
I am a 3rd generation plumber with family roots dating back to 1949. I’ve been in the North Houston area since 2019, but personally have been a self-employed plumber for over 13 years.

How did you get involved in this industry? How did the business start?
My family had a small plumbing and HVAC business that needed my help while I was doing my military contract. I have a commercial apprenticeship and I love my work, so it’s a great fit.

Tell us a few things about your company that you are proud of. What are you known for? What makes you different from the competition?
We offer exceptional 5-star service, treat every customer like family, and offer fair upfront pricing and options for every assignment.

What’s your favorite part about running this business?
We get to know all of the great people we work for, work shoulder to shoulder with family members, and the ability to give back to the community when opportunities allow.

Who is your ideal client / customer? Who do you serve best?
Our ideal customer is a homeowner looking for the best service and products for their home Home and family.

Can you tell us a little bit about yourself as a business owner? What is your background
I’m a US Coast Guard veteran with a bachelor’s degree in business administration. I absolutely love what I do!

Are there any promotions, annual sales, or special events you’d like to mention?
As plumbers, we are happy to repair! We love to serve and help alike! We can often offer discounts and promotions, especially if we are doing more than one task in a given location. Just ask us.

Is there more information that your prospects / customers would like to know about your company?
We accept credit cards, offer great financing options, offer solid guarantees, and strive for 5-star service with every assignment. Test us online! Between Google, Facebook, and various other sources, we have over 400 five-star reviews!

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