Resideo Unveils New Services, Solutions and Tools to Unify Portfolio and Provide Partner Support

“Resideo continues to invest in resources to help our professionals keep up with the consumer, stay updated with world-class training, and ultimately protect what matters most,” said Phil Theodore, President, Products & Solutions, Resideo. “Every interaction I have had with our professionals over the past 20 months shows their persistence and I am very grateful for their continued commitment to support the smart home customer.”

A new era of services

At CONNECT 2021, Resideo showcased its new Pro-IQ ™ surveillance and business intelligence services, a suite of solutions designed to help professionals acquire more customers and nurture those relationships by working around the clock Provides insights. New offerings in Resideo’s extensive portfolio of security, HVAC and smart home technologies will be made available to more professionals in 2022. Existing solutions available to selected professionals include:

  • Pro-IQ ™ LifeWhere – an HVAC asset monitoring solution that helps HVAC professionals remotely diagnose equipment, identify a problem, and provide proactive service before equipment fails; and,
  • Pro-IQ ™ AirCycle – a proven business development program that enables a data-driven indoor air quality (IAQ) conversation between contractors and homeowners, identifying opportunities based on six IAQ elements.

“Overall, the pandemic has increased the trust, value and use of technologies including: deliveries and online ordering, broadband, indoor air quality and energy management solutions, home security solutions and a growing interest in services for the whole home,” said Elizabeth Parks, President of PARKS Associates, during her keynote address on the CONNECT 2021 stage. “The industry is at a tipping point where consumers are really looking to technology and looking for technology to help them – be it for convenience , comfort, savings, or care for yourself, other family members, or their assets. Your professional service provider has several ways of doing this through connected devices and services in the home that create new value for consumers. ”

New offers for new home builders

Residential builders report that smart solutions are one of the top buying drivers, and Resideo has unveiled new offerings to help builders deliver an environmentally conscious smart home. The expanded Resideo BuildSmart ™ support and training program provides marketing tools, incentives and insights, and Resideo’s new product packages help simplify the selection process. From indoor air quality solutions to professionally installed and monitored security systems, the new curated product packages are tailored to unique preferences and offer protection, convenience and comfort, and cover the entire HVAC and security product portfolio.

Resideo also unveiled its latest integration with the Brilliant Smart Home System. Resideo’s Total Connect 2.0 platform users can arm and disarm their ProSeries security system via their Brilliant Smart Home Control in the wall or via their Brilliant app. The status of the Resideo security system can also be displayed on the Brilliant Wireless Smart Panel.

Further training opportunities for working people

The company also showcased the Resideo Academy: a holistic educational approach that supports Resideo’s professional HVAC, plumbing and security professionals with hands-on training from industry experts. With hands-on learning experiences for business owners, trade professionals, apprentices, and students, Resideo Academy offers industry-leading product and solution training, as well as business building courses, tailored to fit any schedule, specialty, or career path.

In addition, Resideo works with numerous commercial and educational institutions to provide products, training plans, and scholarships to start the next generation of professionals.

About resideo

Resideo is a leading global manufacturer and distributor of technology-driven products and solutions that deliver convenience, security, energy efficiency and control to customers around the world. Building on a 130-year history, Resideo is present in more than 150 million households, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from nearly 200 warehouse locations around the world. For more information on Resideo, please visit

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Media contact:

Sarah Reckard
[email protected]

Investor contact:

Jason Willey
[email protected]

SOURCE Resideo Technologies, Inc.

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